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CRM for installers

Digital customer and quote management

Enquiries, quotes and installations in one tool – less coordination, more clarity. Including calendar, emails, tasks and files. Optimised for your processes.

Unified inbox

Search conversations
JWJonas Weber09:16Photo of the meter cabinet
MKMiriam Koch08:52Can we move the visit to 3pm?1
SHSophie HartmannYesterdayRe: Wallbox installation
LBLukas BraunYesterdayVoice message (0:12)
JWJonas Weber
Email · 09:12

Quote for 9.8 kWp PV system

Thanks for the quote. Could we add a battery to the offer?

WhatsApp · 09:13

Sending a photo of the meter cabinet.

WhatsApp · 09:16

We’ll add a 10 kWh battery and send the updated quote today.

WhatsAppEmail
Everything you need for customer management.

Calendar

Schedule appointments, installations and team capacities. Sync with Microsoft and Google Workspace.

Emails

Keep track of every customer's email history. Directly in the project, not scattered across inboxes.

Tasks & Checklists

Create individual checklists and tasks with templates. Track progress on every project.

Custom Processes

Create boards with custom statuses and tags. Map your processes from lead to installation.

Teams & User Roles

Map team and sales structures. Assign individual user permissions and external access.

Files & Notes

Manage all files, images and notes centrally per project. Create reports and documentation with just a few clicks.

One inbox for email and WhatsApp

Customer email and WhatsApp arrive on the same project, so a reply does not depend on who happens to have the thread. Answer on either channel from the same conversation.

Email and WhatsApp in one conversation
Integrations for Microsoft and Google Workspace

Every customer's history stays on the project

Unified inbox

Search conversations
JWJonas Weber09:16Photo of the meter cabinet
MKMiriam Koch08:52Can we move the visit to 3pm?1
SHSophie HartmannYesterdayRe: Wallbox installation
LBLukas BraunYesterdayVoice message (0:12)
JWJonas Weber
Email · 09:12

Quote for 9.8 kWp PV system

Thanks for the quote. Could we add a battery to the offer?

WhatsApp · 09:13

Sending a photo of the meter cabinet.

WhatsApp · 09:16

We’ll add a 10 kWh battery and send the updated quote today.

WhatsAppEmail
Today21 September – 27 September+ New Event
5 calendars|AllPlanning modeMonthWeekDayAgenda
Monday 21/09
Tuesday 22/09
Wednesday 23/09
Thursday 24/09
Friday 25/09
Saturday 26/09
Sunday 27/09
07:00
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
Site survey
Moseley B13
PV install
Harborne B17
Battery retrofit
Kings Heath B14
DNO application
G99 submission
Heat pump install
Erdington B23
Scaffold drop
Edgbaston B15
PV + battery install
Selly Oak B29
Travel to customer
10:00
PV + storage installation
10:30
Paperwork & daily report
14:00
Handover & sign-off
Bournville B30
Wallbox install
Solihull B91
Commissioning
Sutton Coldfield B73
11:10
Good morning,
Max
MD
AgendaAll
10:00 – 10:30
Travel to customer
NOW10:30 – 14:00
PV + storage installation
Müller residence · 9.8 kWp + 10 kWh
14:00 – 17:00
Paperwork & daily report
TasksAll
Upload installation photos
Due today · Smith residence
Time trackingAll
Office
14:15 – 15:30
1h 15m
Installation
13:30 – 14:30
1h 0m
Travel time
12:18 – 15:18
3h 0m
Home
Calendar
Tasks
Projects
More

Team calendars for appointments and installations

Plan which engineer is with which customer, and when each installation runs. Calendars sync with Microsoft and Google Workspace, so the team sees one schedule wherever they work.

Create your own calendars for your teams
Schedule appointments, installations and team capacity

Syncs with Microsoft and Google Workspace

Notes, Tasks, Checklists and File Requests

Manage all files and images for your planning on one platform. Create project reports and documentation with just a few clicks.

Individual checklists for your processes
Notes and images

Tasks with templates and checklists

File requests for uncomplicated coordination with your customers

James Carter

Heat PumpStorage
MTMichael Thompson4.450 €

Calendar

Wednesday, June 24, 2026

7:1514:50
15:0015:45

Thursday, June 25, 2026

11:0011:30

Checklist

1
2
3
4

Manage Assignments

SMSarah MitchellDRDavid ReynoldsMTMichael Thompson
Offers/DefaultNew offerListKanban
All itemsSearch…CreatedEditedUsersTags
New£18kΣ20%2
Alice Harper···

Alice Harper · a.harper@outlook.com
14 Chantry Road, Moseley, B13 8DJ

Heat PumpPV
Just edited
EMEllie Marsh
Dev Raichura···

Dev Raichura · dev.raichura@gmail.com
8 Lordswood Road, Harborne, B17 9QS

PVBatteryWallbox
Just editedSigned
EMEllie Marsh£12,480
In progress£31kΣ30%2
Rachel Fitzgerald···

Rachel Fitzgerald · r.fitzgerald@gmail.com
3 Sir Harrys Road, Edgbaston, B15 2UY

Heat Pump
SignedWon
OBOwen Bradley£18,950
Marcus Bello···

Marcus Bello · m.bello@icloud.com
52 Bristol Road, Selly Oak, B29 6BD

WallboxPV
PSPriya Shah
Awaiting response£9kΣ50%2
Nadia Qureshi···

Nadia Qureshi · n.qureshi@gmail.com
6 Blossomfield Road, Solihull, B91 1NB

Heat PumpBattery
Signed
PSPriya Shah£9,340
Gareth Pryce···

Gareth Pryce · g.pryce@btinternet.com
19 Jockey Road, Sutton Coldfield, B73 5PN

Wallbox
OBOwen Bradley

Individual Processes

Smooth processes. From lead to installation. Keep track of all your leads, quotes and installations. All information about your customers and planned quotes in one place.

Individual statuses and tags
Multiple boards for different processes

Also on the go with phone or tablet

Managing assignments

Assigned teamsAssign teams
Search teams
Brightmere TeamInstallationEngineering & DesignEastbourne Team
UsersAssign users
Search by name or email
MLMika LeeLeadsOfferPlanningInstallationInvoicing
RRRavi RahmanLeadsOffer
SMSami MoralesPlanningInstallation
NQNadia QureshiInvoicing

Teams and User Management

Do you have multiple teams, external partners or different clients? No problem, because with our user roles, your users only have access to the projects they should see.

Map team and sales structures
Task and installation planning

External user roles for restricted access

Assign individual user permissions

See how your residential sales pipeline performs

See won deals, offer conversion and sales timelines in your CRM. Six KPIs and nine charts turn your residential requests into a dashboard you can use for your weekly or monthly review.

DashboardAll deals
AggregationmonthlyLast 12 months

Total Closed Won Volume?

£1,284,500

Total Number of Closed Won?

63

Conversion Rate?

34.2 %

Average Time to Signature?

96 hrs

Total Deal Volume?

£3,760,000

Total Closed Won Volume?

£1,284,500

Measure each stage of the sale

Track won deal value and count, time to offer and signature, request-to-offer rate and offer-to-win conversion. See the sales funnel and pipeline value by deal state.

Focus on a team, source or period

Filter by assigned users, teams, lead sources and tags. Compare the selected period with the previous period, the same period last year or a custom date range.

Open the deals behind your wins

Open the won-deal value or count to see the underlying won deals, then open an offer to review its details.

Keep your review ready to reopen

Save your filters and comparison as a named view. Share the view link with another admin who has dashboard access, so they can open the same settings within their permissions.

Ask your sales data a question

The AI Sales Assistant reads the same KPI and chart data as your dashboard. Ask about a period, user or team to get an answer from that sales data.

How did won deal value compare with last month?

Won deal value?

£212,300+21% on August
£175,200August
£212,300September

Stay informed as projects move

Reonic notifies your team as tasks move, enquiries arrive, customers sign and files come in. Each user picks what reaches them, and when.

Notifications for your team

Enquiries from your Energy House form and signed offers reach the right account manager. Customer-portal uploads notify the team.

A daily task digest at your chosen time

Choose when your overview of open and overdue tasks arrives. Limit it to overdue only if that is the focus.

Get the project context before your next call

Generate a short project summary with one recommended next action, drawn from status, offers, tasks and recent notes.

NotificationsUnread
AllProjectsActivitiesAgents
MRMüller residence moved to Installation2 hours agoProjects
Daily digest of new requests has a report ready for you1 day agoAgents
RFRachel Fitzgerald added a note to Carter PV3 days agoActivities
GRGrid registration accepted for Ellis Road5 days agoProjects
Mark all as read
PersonalCompany wide
Personal notificationsPortalEmailAppComing soon
Offers
Assigned to offer
Digital offer was viewed
Digital offer was signed
Checklists
Assigned to checklist
Assigned as team

Book a demo. Get to know all products and features.

In a personal product presentation, we'll show you all products and features. Free of charge, no obligation and tailored to your business and needs.

Frequently Asked Questions

Yes. Admins can save a filter and comparison combination as a named view, then apply it again in one click. A view link lets another admin with dashboard access open the same settings, while their access permissions still apply.

Yes. Connect Microsoft 365 or Google Workspace to see recent correspondence with the customer on the project. Open a message in Outlook or Gmail to read it in full or reply.

Yes, you can assign external user roles with restricted access. Partners only see the projects they should see.

Yes, Reonic is fully responsive and can be used on the go with your phone or tablet.

You can create multiple boards with custom statuses, tags and checklists. Map your own workflows from lead to installation.