Your front office that never misses a call.
An AI phone assistant that answers your inbound calls, works out why the person is calling, and acts on it inside your CRM. It qualifies the inquiry, books the site visit, and puts the urgent ones straight through to you.
One assistant for the whole front office
It picks up while the phone rings and your team stays on the tools. Every call gets answered, understood, and turned into the right next step, without anyone dropping what they're doing.
Picks up every call
Answers inbound calls day and night, so no caller hits voicemail and no lead goes cold.
Understands the intent
Works out why someone is calling, not just what they said, and handles the call from there.
Acts in your CRM
Creates the contact, files the inquiry, books the visit. The record is ready before the call ends.
Routes urgent calls to you
Puts callers who meet your rules straight through to a real phone. The rest are handled and queued.
Qualifies on your terms
Asks the questions you'd ask, on every call, and saves the answers as structured fields.
Drafts your follow-ups
Pulls the project status and lays out the callback for you, so you're briefed before you dial.
It doesn't hand you a transcript. It does the work.
Most call tools give you a recording to read later. The Reonic Call Agent works while the call is still live. It hears the intent behind the call and turns it into action in your CRM: it creates the contact, files the inquiry against the right project, and kicks off the agent that matches what the caller wanted. A solar inquiry gets qualified and assigned. A service request opens a ticket. By the time the call ends, the work is already done.
Creates contacts and files inquiries on its own
Triggers the right agent for each type of call
Scores every call so you see what landed
Urgent calls reach a person. The right one.
Some calls can wait for a callback. Some can't. You set what counts as urgent: an existing customer, a fault on a live system, a deal about to close. When a caller clears that bar, the agent puts them straight through to your phone. Everyone else is handled, logged, and queued, so nothing slips and a price question never pulls you off a roof.
Qualified callers get put through live
Everyone else is captured and queued
No missed leads, no pointless interruptions
Ask the questions you'd ask. On every call.
You know what you need before you'll quote a job: roof type, system size, address, timeline. Set those questions once and the agent asks them on every call, in your wording, and saves the answers as structured fields. Every inquiry lands qualified the same way, so your team picks up a full picture instead of a name and a number.
And when a caller wants an update, the agent pulls the project status and lays out the callback for you before you dial. You glance at the brief, pick up the phone, and already sound on top of it.
Answers saved as structured fields
Every inquiry qualified the same way
Callbacks drafted before you dial
Callback brief
Panels approved. Waiting on the grid connection date. Site visit still booked for Monday.
The Call Agent goes live late July.
Book a demo now and we'll show you the front office assistant first, then get you set up the week it launches.
It goes live in late July. Book a demo now and you'll be among the first set up when it ships.
No. It sits in front of the calls you already get and answers them. Calls that meet your rules get passed through to your existing number, so nothing about your setup has to change.
They get captured, logged against the right contact, and queued for a callback, with a summary so whoever picks it up already knows the context.
Yes. That's the point. It reads and writes the same contacts, projects, and tasks your team already works in, so a call turns into CRM records with no double entry.
It handles calls in the language your customers use. We'll confirm the supported languages for your region during the demo.