Sun Works: same-day designs and a company-wide rollout in three months

One of Jersey's leading solar installers now sends a design to a client the same day as the site visit. The results led them to roll Reonic out across the whole company in just over three months.

At a glance

• Location: St Helier, Jersey
• What they do: Solar PV for homes and businesses, plus roofing, electrical works, scaffolding and safety systems
• Team on Reonic: The whole company, after starting with a small pilot team
• Used before: OpenSolar, SolarEdge Designer, EasyPV, PV*SOL, Excel, Pipedrive and more
• Features used: 3D PV planning, proposals, digital signature, customer portal, checklists, AI Agents, AI bill reading, Outlook mail integration

Key results

• Same day. Designs sent after the site visit
• Higher hit rate. On quotes, which the team credits to Reonic's designs
• 3 months. From small pilot to company-wide rollout
• A few weeks. From go-live to the first signed offer

The challenge

Sun Works designs and installs more solar systems around Jersey than any other firm, and its quotes passed through a long list of tools: design in several programs, sales in Pipedrive, pricing and admin in spreadsheets. Quotes were slow, and the business had lost customers and a large commercial tender because of it.

Why Sun Works chose Reonic

The proposal sealed it. After seeing Reonic in the demo, the team said it was better than anything they had seen, and that the workflow was clearly built by people who understand installers.

“The proposal was better than anything I've seen before. You can tell it's built with solar installers, because there's a lot of admin to go through.” Mark, Sun Works

How Sun Works uses Reonic

• 3D design on the day. Surveyors plan the system in 3D and send the design while the client is still interested.
• Clear proposals. Clients review a clear proposal in the customer portal.
• Digital signature. Clients sign online, with the first signature coming within weeks of go-live.
• Checklists and pipeline. Every job follows the same checklist steps, so nothing is missed in the admin.
• AI bill reading. AI reads electricity bills and cleans up imported leads.
• AI Agents. Routine admin is handed to AI Agents, so the team spends less time on paperwork.

The results

The first client signed digitally within weeks of Sun Works going live. Two months in and the team was reporting an “amazing hit rate” and winning more work, which they credit to the speed and quality of the designs.

The results spoke for themselves. Sun Works added a larger group of users in just three months and brought Reonic to the whole company.

“I went to see a client yesterday and I was able to get him a design out this afternoon.” Ben, Sun Works

What's next

With the whole team on board, Sun Works is moving pricing into Reonic and using AI Agents to cut admin. They estimate automation could free up around 30% of one person's working week.